Referrals
If you need our help, fill out the interactive referral form below or give us a call on 01582 341343. You can also request help for someone you know.
All women referred to our service must have current or historical experience of domestic abuse. Through the referral process, we’ll take some basic information to make sure we’re the right service for you or give you some advice about where else you can go.
We try and deal with all referrals as quickly as possible, but on occasions there may be a wait because of demand. If you need urgent support we’ll signpost you to our partner agencies.
What is the referral process?
We will contact prospective clients directly.
Within 2 weeks
You will receive a triage call to confirm the information provided on your referral form and assess your level of risk (high, medium, or low).
Within 6–8 weeks
We’ll invite you to attend a one-to-one initial assessment with a Women’s Support Practitioner (WSP). During this session, we will explore your circumstances in more detail with the aim of identifying your immediate and longer-term support needs. Your WSP will arrange further appointments with you directly.
Ongoing support
Once you are regularly engaging with your WSP we will offer access to our group programmes and counselling sessions as appropriate to your needs.
Depending on the type and level of support required you may be offered:
- Emotional and practical one-to-one support
- Safety planning and risk management
- Advocacy with external agencies
- Access to therapeutic counselling.
